I would suggest you to disconnect all the external devices except mouse and keyboard and check if it helps. If yes, then I would suggest you to install the update and alsoĭownload and install all the latest chipset drivers and Hardware Driver update from the manufactures’ website. Note: Please take a backup of all important data before you install.įirst, I would suggest you to check if there is any pending Windows Update needs to be installed on your computer. Let’s try the following methods before installing Windows 8.1 and check if it helps. This issue is caused due to the following reasons:
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